Stardekk incident

We are investigating synchronisation issues with Booking.com

Resolved after 1 hour 54 minutes, affecting Channel Manager, on September 21, 2023.

resolved Sep 21, 2023, 05:33 PM UTC

All systems are running as normal. We did a full synchronisation to Booking.com with all latest updates.

Started
Sep 21, 2023, 03:38 PM UTC
Resolved
Sep 21, 2023, 05:33 PM UTC
Duration
1h 54m
Detected by Pingoru
Sep 21, 2023, 03:38 PM UTC

Affected components

Channel Manager

Update timeline

  1. investigating Sep 21, 2023, 03:38 PM UTC

    We are investigating reports that some updates are not processed in Booking.com. We are working as quick as possible to rectify this.

  2. identified Sep 21, 2023, 04:28 PM UTC

    We are still working as quickly as possible to restore the synchronisation to Booking.com. Thank you for your patience.

  3. resolved Sep 21, 2023, 05:33 PM UTC

    All systems are running as normal. We did a full synchronisation to Booking.com with all latest updates.

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