Staffbase incident

[Americas System] [App/Intranet/Email] – App reachability and latency issues

Critical Resolved View vendor source →

Staffbase experienced a critical incident on June 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 12:31 PM UTC
Resolved
Jun 12, 2026, 09:30 AM UTC
Duration
—
Detected by Pingoru
Jun 18, 2026, 12:31 PM UTC

Update timeline

  1. resolved Jun 18, 2026, 12:31 PM UTC

    Between 11:30 and 11:39 CEST customers on the Americas system were unable to access the App/Intranet/Email platform. The disruption lasted approximately 9 minutes. We re-deployed a release connected to the service disruption the day before but part of that change didn’t apply as expected and briefly reproduced a similar outage. This was quickly identified and the update was rolled back to restore full functionality. We apologize for any inconvenience this may have caused. If you have any questions or feedback please reach out to our support team at [email protected].