SSA incident

Interruption of Services on my Social Security Webapp

Resolved on August 15, 2026.

resolved Aug 18, 2026, 05:52 PM UTC

On Saturday, August 15th, beginning at 1:28 AM (ET), SSA experienced a partial disruption which impacted a few services within the my Social Security Webapp until approximately 7:04 AM (ET). Technicians identified the source of the service impacting event, which was found to have been caused by an annual update. We apologize for any inconvenience this event may have caused.

Started
Aug 15, 2026, 05:28 AM UTC
Resolved
Aug 15, 2026, 05:28 AM UTC
Duration
–
Detected by Pingoru
Aug 15, 2026, 05:28 AM UTC

Update timeline

  1. resolved Aug 18, 2026, 05:52 PM UTC

    On Saturday, August 15th, beginning at 1:28 AM (ET), SSA experienced a partial disruption which impacted a few services within the my Social Security Webapp until approximately 7:04 AM (ET). Technicians identified the source of the service impacting event, which was found to have been caused by an annual update. We apologize for any inconvenience this event may have caused.

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