SSA incident

Interruption of Services on my Social Security Webapp

Major Resolved View vendor source →

SSA experienced a major incident on October 18, 2026, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 06:56 PM UTC
Resolved
Oct 18, 2026, 06:56 PM UTC
Duration
–
Detected by Pingoru
Oct 18, 2026, 06:56 PM UTC

Update timeline

  1. resolved Oct 21, 2026, 11:44 AM UTC

    On Sunday, October 18, from 2:56 PM until 3:06 PM (ET), SSA experienced a service disruption which impacted services within the my Social Security Webapp. We understand how important this portal is for our customers, and we sincerely apologize for any inconvenience this disruption may have caused.