pingoru pingoru SSA had 6 outages in the last 2 years totaling 12h 10m of downtime, averaging 0.2 incidents per month.
There were 6 SSA outages since October 28, 2024 totaling 12h 10m of downtime. Each is summarised below. Incident details, duration, and resolution information.
On Sunday, October 18, from 2:56 PM until 3:06 PM (ET), SSA experienced a service disruption which impacted services within the my Social Security Webapp. We understand how important this portal is for our customers, and we sincerely apologize for any inconvenience this disruption may have caused.
On June 24th, from 2:53 PM until 3:52 PM, the MySSA portal experienced a service interruption that impacted users. We understand how important this portal is for our customers, and we sincerely apologize for any inconvenience this disruption may have caused.
On March 17th from 12:10AM until 12:14AM, the MySSA portal experienced a brief inability to be accessed for some users. The Social Security Administration is investigating the incident and will provide more information when available.
On Saturday, Feb 21, 2026, the Social Security Administration will be conducting system maintenance that will affect my Social Security web portal services beginning at 9:30 PM ET. The maintenance is scheduled to conclude on Sunday, Feb 22, 2026, at 4:30 AM ET.
On Saturday, October 4, 2025, the Social Security Administration conducted system maintenance that affected my Social Security web portal services beginning at 1:00 AM ET. The maintenance concluded on Saturday, October 4, 2025, at 1:15 AM ET.
We experienced a service disruption affecting access to mySSA. The disruption was caused by database restoration efforts for an underpinning application. Our technical teams took immediate action to fully restore service. We apologize for the inconvenience this disruption may have caused. Thank you for your understanding and continued trust as we work to ensure that such issues are minimized in the future.