SSA incident

Interruption of Services on my Social Security Webapp

Resolved on August 15, 2026.

resolved Aug 18, 2026, 05:53 PM UTC

On Saturday, August 15th, beginning at 9:40 AM (ET), SSA experienced a recurrence of the connectivity issue that impacted user’s ability to successfully log in to the my Social Security Webapp until approximately 11:04 AM (ET). Services were restored once the connectivity issue was resolved. We apologize for any inconvenience this event may have caused.

Started
Aug 15, 2026, 01:40 PM UTC
Resolved
Aug 15, 2026, 01:40 PM UTC
Duration
–
Detected by Pingoru
Aug 15, 2026, 01:40 PM UTC

Update timeline

  1. resolved Aug 18, 2026, 05:53 PM UTC

    On Saturday, August 15th, beginning at 9:40 AM (ET), SSA experienced a recurrence of the connectivity issue that impacted user’s ability to successfully log in to the my Social Security Webapp until approximately 11:04 AM (ET). Services were restored once the connectivity issue was resolved. We apologize for any inconvenience this event may have caused.

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