Squarespace incident

Intermittent 500 errors

Major Resolved View vendor source →

Squarespace experienced a major incident on July 9, 2025 affecting Domains and Accounts & Billing, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 04:16 PM UTC
Resolved
Jul 09, 2025, 05:22 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 09, 2025, 04:16 PM UTC

Affected components

DomainsAccounts & Billing

Update timeline

  1. investigating Jul 09, 2025, 04:16 PM UTC

    We’re investigating issues with intermittent errors and subscription access.

  2. monitoring Jul 09, 2025, 04:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 09, 2025, 05:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 09, 2025, 05:22 PM UTC

    This incident has been resolved.