Squarespace experienced a notice incident on July 10, 2025 affecting Accounts & Billing, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Accounts & Billing
Update timeline
- investigating Jul 10, 2025, 01:58 PM UTC
We are currently investigating this issue.
- investigating Jul 10, 2025, 02:40 PM UTC
We are continuing to investigate this issue.
- investigating Jul 10, 2025, 03:33 PM UTC
We are continuing to investigate this issue.
- investigating Jul 10, 2025, 05:11 PM UTC
We are continuing to investigate this issue.
- investigating Jul 10, 2025, 06:38 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 10, 2025, 10:03 PM UTC
A fix has been implemented and we are currently monitoring the results.
- resolved Jul 11, 2025, 02:24 PM UTC
This incident has been resolved.