Squarespace incident

Domain 'Access Denied' Error

Notice Resolved View vendor source →

Squarespace experienced a notice incident on July 16, 2025 affecting Domains, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 10:41 PM UTC
Resolved
Jul 17, 2025, 03:50 AM UTC
Duration
5h 9m
Detected by Pingoru
Jul 16, 2025, 10:41 PM UTC

Affected components

Domains

Update timeline

  1. investigating Jul 16, 2025, 10:41 PM UTC

    We’re investigating issues with domain access.

  2. investigating Jul 16, 2025, 11:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. investigating Jul 17, 2025, 12:50 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 17, 2025, 03:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 17, 2025, 03:50 AM UTC

    This incident has been resolved.