Squarespace incident

Errors with Billing and Domain Access

Minor Resolved View vendor source →

Squarespace experienced a minor incident on August 28, 2025 affecting Domains and Accounts & Billing, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 06:55 PM UTC
Resolved
Aug 28, 2025, 08:43 PM UTC
Duration
1h 48m
Detected by Pingoru
Aug 28, 2025, 06:55 PM UTC

Affected components

DomainsAccounts & Billing

Update timeline

  1. identified Aug 28, 2025, 06:55 PM UTC

    We've identified an issue affecting billing and domain access, and our team is actively working on a fix.

  2. monitoring Aug 28, 2025, 07:17 PM UTC

    The issue has been mitigated, and we are currently monitoring the results.

  3. monitoring Aug 28, 2025, 07:43 PM UTC

    We are continuing to monitor this issue.

  4. monitoring Aug 28, 2025, 08:02 PM UTC

    The issue was mitigated, but we are continuing to monitor it.

  5. monitoring Aug 28, 2025, 08:18 PM UTC

    We are continuing to monitor this issue.

  6. resolved Aug 28, 2025, 08:43 PM UTC

    This incident has been resolved.