- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
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investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
-
investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
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resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
-
investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
-
resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 11:01 PM UTC
- Resolved
- Sep 18, 2026, 11:01 PM UTC
- Duration
- —
Affected: Square Online
Timeline · 3 updates
-
investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
-
investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
-
resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 18, 2026, 03:33 PM UTC
- Resolved
- Sep 18, 2026, 03:33 PM UTC
- Duration
- —
Affected: Transfers
Timeline · 2 updates
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identified Sep 18, 2026, 12:26 AM UTC
Status: Identified We are currently experiencing a disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank. We recommend retrying failed Instant Transfers. Your business operations are our top priority and our team is working with our banking partners to resolve this issue. We appreciate your patience during this disruption. Affected components Transfers (Degraded performance)
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resolved Sep 18, 2026, 03:33 PM UTC
Status: Resolved The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Transfers (Operational)
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 09:30 PM UTC
- Resolved
- Sep 10, 2026, 09:30 PM UTC
- Duration
- —
Affected: Payment Acceptance
Timeline · 2 updates
-
investigating Sep 10, 2026, 09:14 PM UTC
Status: Investigating We are continuing to work on a fix for payment processing. Sellers will experience a disruption with some debit-card transactions that may fail or be unavailable due to an issue with a third-party payment-processing partner. Sellers can use another available payment method as an alternative for now. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance)
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resolved Sep 10, 2026, 09:30 PM UTC
Status: Resolved The issue affecting some debit-card transactions is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Payment Acceptance (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 18, 2026, 07:52 PM UTC
- Resolved
- Aug 18, 2026, 07:52 PM UTC
- Duration
- —
Affected: Messaging Support
Timeline · 2 updates
-
investigating Aug 18, 2026, 05:49 PM UTC
Status: Investigating We are experiencing intermittent issues with chat-based Support. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue. In the meantime, you can reach us by phone or email, or visit our Support Center for self-service help. We apologize for the inconvenience. Affected components Messaging Support (Degraded performance)
-
resolved Aug 18, 2026, 07:52 PM UTC
Status: Resolved The outage affecting some chat-based Support is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience. Affected components Messaging Support (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Point of Sale (Operational) Square Hardware (Operational) Payment Acceptance (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)
-
resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Point of Sale (Operational) Square Hardware (Operational) Payment Acceptance (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Payment Acceptance (Degraded performance) Point of Sale (Degraded performance) Square Hardware (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Square Hardware (Operational) Payment Acceptance (Operational) Point of Sale (Operational)
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 01:51 AM UTC
- Resolved
- Aug 11, 2026, 01:51 AM UTC
- Duration
- —
Affected: Payment AcceptancePoint of SaleSquare Hardware
Timeline · 3 updates
-
investigating Aug 04, 2026, 08:54 PM UTC
Status: Investigating We are experiencing a disruption with Point of Sale and Payment Acceptance. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue. Affected components Square Hardware (Degraded performance) Payment Acceptance (Degraded performance) Point of Sale (Degraded performance)
-
monitoring Aug 10, 2026, 09:28 PM UTC
Status: Monitoring We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue. Affected components Point of Sale (Degraded performance) Square Hardware (Degraded performance) Payment Acceptance (Degraded performance)
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resolved Aug 11, 2026, 01:51 AM UTC
Status: Resolved The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via https://app.squareup.com/help/en/contact . Affected components Payment Acceptance (Operational) Point of Sale (Operational) Square Hardware (Operational)
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