Square experienced a minor incident on September 18, 2026 affecting Square Online, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 18, 2026, 07:07 PM UTC
Status: Investigating We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
- investigating Sep 18, 2026, 07:17 PM UTC
Status: Investigating We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Square Online (Degraded performance)
- resolved Sep 18, 2026, 11:01 PM UTC
Status: Resolved The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. Affected components Square Online (Operational)