Square incident

Service Disruption

Resolved after 3 hours 54 minutes, affecting Square Online and Square Online and 1 more, on September 18, 2026.

resolved Sep 18, 2026, 11:01 PM UTC

The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

Started
Sep 18, 2026, 07:07 PM UTC
Resolved
Sep 18, 2026, 11:01 PM UTC
Duration
3h 54m
Detected by Pingoru
Sep 18, 2026, 07:07 PM UTC

Affected components

Square OnlineSquare OnlineSquare OnlineSquare OnlineSquare OnlineSquare OnlineSquare OnlineSquare Online

Update timeline

  1. investigating Sep 18, 2026, 07:07 PM UTC

    We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

  2. investigating Sep 18, 2026, 07:17 PM UTC

    We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

  3. resolved Sep 18, 2026, 11:01 PM UTC

    The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

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