Resolved after 1 day 8 hours, affecting Payment Acceptance, on July 22, 2026.
We've resolved the previous issue where some sellers in Australia and the United Kingdom experienced declined transactions when buyers attempted to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions). Thank you for your patience as we worked to resolve this issue.
Affected components
Update timeline
- investigating Jul 22, 2026, 04:57 PM UTC
We are experiencing an issue with some payments. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience as we work to resolve this issue.
- resolved Jul 24, 2026, 01:36 AM UTC
We've resolved the previous issue where some sellers in Australia and the United Kingdom experienced declined transactions when buyers attempted to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions). Thank you for your patience as we worked to resolve this issue.
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