Square experienced a minor incident on August 24, 2026 affecting Payment Acceptance, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 24, 2026, 03:15 AM UTC
Status: Investigating We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption. Affected components Payment Acceptance (Degraded performance)
- monitoring Aug 24, 2026, 03:24 AM UTC
Status: Monitoring We're beginning to see eftpos payments return to full functionality. We'll continue to monitor the situation for a short while. Thank you for your patience as our team works to resolve this issue. Affected components Payment Acceptance (Degraded performance)
- resolved Aug 24, 2026, 03:32 AM UTC
Status: Resolved The disruption affecting eftpos payment processing for some transactions at point of sale is now resolved. We appreciate your patience throughout this resolution process. Affected components Payment Acceptance (Operational)