Sprinklr experienced a minor incident on June 15, 2026 affecting America (Prod), lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 04:20 PM UTC
We are currently experiencing a disruption affecting voice services. Users may encounter issues placing or receiving calls. Our engineering team has identified the issue and is actively investigating. We are working to restore normal service as quickly as possible. We will provide updates as more information becomes available.
- resolved Jun 15, 2026, 06:21 PM UTC
The issue affecting voice services has been resolved, and services are now operating normally. Our engineering team has completed remediation efforts and continues to monitor the platform to ensure ongoing stability and performance. We apologize for any inconvenience and thank you for your patience.