Sprinklr experienced a minor incident on October 14, 2025 affecting EMEA (Prod19), lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2025, 07:20 AM UTC
Hi Team, We’re currently experiencing delays in the publishing of comments within Sprinklr. Our engineering team is actively investigating the issue as a top priority. We’ll keep you updated with any developments and share an estimated resolution time as soon as we have more information. Thank you for your patience and understanding.
- resolved Oct 14, 2025, 08:23 AM UTC
Hi Team, This is to inform you that the issue causing delays while publishing of comments within Sprinklr and latency observed has been successfully resolved as of 1:15 PM IST. Comment publishing is now functioning normally. Thank you for your patience and understanding during this time. Please feel free to reach out if you notice any further issues.