Sprinklr incident

Planned Infrastructure Enhancement Activity for Prod15

Sprinklr experienced a notice incident on September 15, 2026 affecting EMEA (Prod15), lasting 20d 10h. The incident has been resolved; the full update timeline is below.

Started: Sep 15, 2026, 04:51 AM UTC
Resolved: Oct 05, 2026, 03:06 PM UTC
Duration: 20d 10h
Detected by Pingoru: Sep 15, 2026, 04:51 AM UTC

Affected components

EMEA (Prod15)

Update timeline

investigating Sep 15, 2026, 04:51 AM UTC

Hi Team , As part of our ongoing commitment to platform reliability, we will be conducting a scheduled infrastructure activity. Scheduled Change Window: Friday, 18-Sep-2026 (2 AM IST) Expected Duration: Approximately 30 minutes While no extended outage is anticipated, intermittent disruptions may be experienced during the maintenance window. Our engineering teams will closely monitor the environment and respond immediately to any unforeseen issues. Thank you for your understanding as we continue to enhance our infrastructure posture. In case of any issues please reach out to [email protected]
investigating Oct 05, 2026, 03:06 PM UTC

We are continuing to investigate this issue.
resolved Oct 05, 2026, 03:06 PM UTC

This incident has been resolved.