Sprinklr experienced a minor incident on October 4, 2026 affecting America (Prod2), lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 04, 2026, 05:12 AM UTC
We are currently investigating an issue related to an expired SSL/TLS certificate, which may be impacting access to the affected service. Our DevOps team is actively working to renew and deploy the certificate. We will provide further updates as more information becomes available. Status: Investigating Impact: Some users may experience service access issues.
- resolved Oct 04, 2026, 05:36 AM UTC
The issue has been resolved. The required updates and refresh actions have been completed, and the affected domain has been successfully validated. Services are operating normally, and no further impact has been observed. We will continue to monitor the environment to ensure continued stability.