Springbook incident

PUBLIQ Online/IVR Payments

Major Resolved View vendor source →

Springbook experienced a major incident on August 29, 2024 affecting PUBLIQ Payments, lasting 17h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2024, 08:54 PM UTC
Resolved
Aug 30, 2024, 02:08 PM UTC
Duration
17h 14m
Detected by Pingoru
Aug 29, 2024, 08:54 PM UTC

Affected components

PUBLIQ Payments

Update timeline

  1. investigating Aug 29, 2024, 08:54 PM UTC

    We are currently investigating this issue.

  2. identified Aug 30, 2024, 12:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 30, 2024, 02:08 PM UTC

    This incident has been resolved.