Springbook experienced a major incident on February 5, 2025 affecting Springbrook Express Cloud, lasting 21h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Springbrook Express Cloud
Update timeline
- investigating Feb 05, 2025, 07:07 PM UTC
We are currently investigating an issue which is causing a service disruption for a subset of our Springbrook Express customer base.
- monitoring Feb 05, 2025, 08:01 PM UTC
The impacted application server has been restarted, and we are monitoring it.
- resolved Feb 06, 2025, 04:24 PM UTC
This incident has been resolved.