Springbook experienced a minor incident on October 1, 2024 affecting Springbrook Enterprise Cloud, lasting 21h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Springbrook Enterprise Cloud
Update timeline
- investigating Oct 01, 2024, 05:07 PM UTC
We are currently investigating issues using the Springbrook Enterprise application.
- investigating Oct 01, 2024, 06:17 PM UTC
We are working to revert a change from last night's service pack that should improve performance.
- monitoring Oct 01, 2024, 06:52 PM UTC
The rollback has been completed. We are continuing to monitor and investigate root cause.
- monitoring Oct 01, 2024, 08:14 PM UTC
We will continue monitoring for a while. the system has been performing well for over an hour now.
- resolved Oct 02, 2024, 02:47 PM UTC
This incident has been resolved.