Springbook incident

PUBLIQ Plus (CAMA) Unavailable

Critical Resolved View vendor source →

Springbook experienced a critical incident on January 16, 2025 affecting PUBLIQ Plus CAMA, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 04:05 PM UTC
Resolved
Jan 16, 2025, 09:13 PM UTC
Duration
5h 7m
Detected by Pingoru
Jan 16, 2025, 04:05 PM UTC

Affected components

PUBLIQ Plus CAMA

Update timeline

  1. investigating Jan 16, 2025, 04:05 PM UTC

    We are currently investigating an availability issue with PUBLIQ Plus.

  2. monitoring Jan 16, 2025, 04:36 PM UTC

    The application cluster is available again and we are continuing to monitor the availability. We are investigating for a root cause.

  3. resolved Jan 16, 2025, 09:13 PM UTC

    All systems are operating normally. No residual issues.