Splashtop Outage History

Splashtop is up right now

Splashtop had 8 outages in the last 2 years totaling 13h 17m of downtime — averaging 0.3 incidents per month.

There were 8 Splashtop outages since August 5, 2024 totaling 13h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.splashtop.com

Major April 15, 2026

Unable to reach Splashtop Servers (EU stack)

Detected by Pingoru
Apr 15, 2026, 08:01 AM UTC
Resolved
Apr 15, 2026, 08:45 AM UTC
Duration
44m
Affected: Splashtop remote desktop service (EU)Splashtop web console in EU (my.splashtop.eu)
Timeline · 4 updates
  1. investigating Apr 15, 2026, 08:01 AM UTC

    (EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. identified Apr 15, 2026, 08:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 15, 2026, 08:14 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Apr 15, 2026, 08:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 26, 2026

(Global & EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Detected by Pingoru
Feb 26, 2026, 10:57 AM UTC
Resolved
Feb 26, 2026, 11:51 AM UTC
Duration
54m
Affected: Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)Splashtop remote desktop service (EU)Splashtop web console in EU (my.splashtop.eu)Mirroring360 service
Timeline · 4 updates
  1. investigating Feb 26, 2026, 10:57 AM UTC

    Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. identified Feb 26, 2026, 11:05 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 26, 2026, 11:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 26, 2026, 11:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 5, 2026

Unable to reach Splashtop Servers (Global stack)

Detected by Pingoru
Jan 05, 2026, 07:02 AM UTC
Resolved
Jan 05, 2026, 07:33 AM UTC
Duration
30m
Affected: Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)Mirroring360 service
Timeline · 4 updates
  1. investigating Jan 05, 2026, 07:02 AM UTC

    (Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. identified Jan 05, 2026, 07:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 05, 2026, 07:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 05, 2026, 07:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Intermittently unable to log in Splashtop app

Detected by Pingoru
Nov 26, 2025, 01:42 AM UTC
Resolved
Nov 26, 2025, 02:06 AM UTC
Duration
23m
Affected: Splashtop remote desktop service (Global)Splashtop remote desktop service (EU)
Timeline · 4 updates
  1. investigating Nov 26, 2025, 01:42 AM UTC

    Our lookup servers are currently experiencing an issue. You might not be able to log in Splashtop apps. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. investigating Nov 26, 2025, 01:43 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 26, 2025, 01:53 AM UTC

    This incident has been resolved.

  4. resolved Nov 26, 2025, 02:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 23, 2025

Intermittently unable to reach Splashtop Servers (Global stack)

Detected by Pingoru
Jun 23, 2025, 12:19 AM UTC
Resolved
Jun 23, 2025, 04:42 AM UTC
Duration
4h 23m
Affected: Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)Mirroring360 service
Timeline · 3 updates
  1. investigating Jun 23, 2025, 12:19 AM UTC

    (Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. monitoring Jun 23, 2025, 03:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2025, 04:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2025

Intermittent connectivity issue in Taiwan region

Detected by Pingoru
Jan 09, 2025, 01:20 AM UTC
Resolved
Jan 09, 2025, 01:52 AM UTC
Duration
31m
Affected: Splashtop remote desktop service (Global)
Timeline · 5 updates
  1. investigating Jan 09, 2025, 01:20 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 09, 2025, 01:20 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 09, 2025, 01:30 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 09, 2025, 01:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 09, 2025, 01:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2024

Service interruption in Japan region

Detected by Pingoru
Aug 06, 2024, 02:54 AM UTC
Resolved
Aug 06, 2024, 04:11 AM UTC
Duration
1h 17m
Affected: Splashtop remote desktop service (Global)
Timeline · 4 updates
  1. investigating Aug 06, 2024, 02:54 AM UTC

    Our servers in Japan region are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. identified Aug 06, 2024, 03:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2024, 03:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2024, 04:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 5, 2024

Service interruption

Detected by Pingoru
Aug 05, 2024, 09:08 PM UTC
Resolved
Aug 06, 2024, 01:41 AM UTC
Duration
4h 32m
Affected: Splashtop remote desktop service (Global)
Timeline · 4 updates
  1. investigating Aug 05, 2024, 09:08 PM UTC

    Our servers are currently experiencing an issue. You might not be able to access your remote computers at this time. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

  2. identified Aug 05, 2024, 09:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2024, 01:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2024, 01:41 AM UTC

    This incident has been resolved.

Read the full incident report →