Splashtop Outage History

Splashtop had 5 outages in the last 2 years totaling 6h 56m of downtime — averaging 0.2 incidents per month.

There were 5 Splashtop outages since June 23, 2025 totaling 6h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.splashtop.com

Major April 15, 2026

Unable to reach Splashtop Servers (EU stack)

Detected by Pingoru: Apr 15, 2026, 08:01 AM UTC
Resolved: Apr 15, 2026, 08:45 AM UTC
Duration: 44m

Affected: Splashtop remote desktop service (EU)Splashtop web console in EU (my.splashtop.eu)

Timeline · 4 updates

investigating Apr 15, 2026, 08:01 AM UTC

(EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
identified Apr 15, 2026, 08:02 AM UTC

The issue has been identified and a fix is being implemented.
identified Apr 15, 2026, 08:14 AM UTC

We are continuing to work on a fix for this issue.
resolved Apr 15, 2026, 08:45 AM UTC

This incident has been resolved.

Read the full incident report →

Critical February 26, 2026

(Global & EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.

Detected by Pingoru: Feb 26, 2026, 10:57 AM UTC
Resolved: Feb 26, 2026, 11:51 AM UTC
Duration: 54m

Affected: Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)Splashtop remote desktop service (EU)Splashtop web console in EU (my.splashtop.eu)Mirroring360 service

Timeline · 4 updates

investigating Feb 26, 2026, 10:57 AM UTC

Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
identified Feb 26, 2026, 11:05 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Feb 26, 2026, 11:30 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 26, 2026, 11:51 AM UTC

This incident has been resolved.

Read the full incident report →

Critical January 5, 2026

Unable to reach Splashtop Servers (Global stack)

Detected by Pingoru: Jan 05, 2026, 07:02 AM UTC
Resolved: Jan 05, 2026, 07:33 AM UTC
Duration: 30m

Affected: Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)Mirroring360 service

Timeline · 4 updates

investigating Jan 05, 2026, 07:02 AM UTC

(Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
identified Jan 05, 2026, 07:20 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Jan 05, 2026, 07:21 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jan 05, 2026, 07:33 AM UTC

This incident has been resolved.

Read the full incident report →

Minor November 26, 2025

Intermittently unable to log in Splashtop app

Detected by Pingoru: Nov 26, 2025, 01:42 AM UTC
Resolved: Nov 26, 2025, 02:06 AM UTC
Duration: 23m

Affected: Splashtop remote desktop service (Global)Splashtop remote desktop service (EU)

Timeline · 4 updates

investigating Nov 26, 2025, 01:42 AM UTC

Our lookup servers are currently experiencing an issue. You might not be able to log in Splashtop apps. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
investigating Nov 26, 2025, 01:43 AM UTC

We are continuing to investigate this issue.
investigating Nov 26, 2025, 01:53 AM UTC

This incident has been resolved.
resolved Nov 26, 2025, 02:06 AM UTC

This incident has been resolved.

Read the full incident report →

Minor June 23, 2025

Intermittently unable to reach Splashtop Servers (Global stack)

Detected by Pingoru: Jun 23, 2025, 12:19 AM UTC
Resolved: Jun 23, 2025, 04:42 AM UTC
Duration: 4h 23m

Affected: Splashtop remote desktop service (Global)Splashtop web console (my.splashtop.com)Mirroring360 service

Timeline · 3 updates

investigating Jun 23, 2025, 12:19 AM UTC

(Global stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
monitoring Jun 23, 2025, 03:47 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 23, 2025, 04:42 AM UTC

This incident has been resolved.

Read the full incident report →