Spendesk experienced a minor incident on October 20, 2025 affecting Virtual Cards and Physical Cards and 1 more component, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Virtual CardsPhysical CardsSubscription CardsEmail notifications
Update timeline
- identified Oct 20, 2025, 11:39 AM UTC
Spendesk platform was impacted by the global incident happening with AWS (US-East). Many services were degraded, such as: - Latency in payments' execution and in-app display - Latency in card requests: transaction processing and notification, card creation and validation, authorization declines, physical card shipping - Latency in support services
- resolved Oct 20, 2025, 11:40 AM UTC
This incident has been resolved by AWS. Services are back up and running as usual. Thanks for your patience.