Spendesk incident

3DS authentication and enrollment failures on the mobile app

Major Resolved View vendor source →

Spendesk experienced a major incident on January 19, 2026 affecting Login, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 03:49 PM UTC
Resolved
Jan 22, 2026, 04:59 PM UTC
Duration
3d 1h
Detected by Pingoru
Jan 19, 2026, 03:49 PM UTC

Affected components

Login

Update timeline

  1. investigating Jan 19, 2026, 03:49 PM UTC

    We are currently investigating this issue and will provide updates as soon as possible. Thank you for your patience and understanding.

  2. identified Jan 20, 2026, 09:42 AM UTC

    The issue has been identified and a fix has been delivered. We are testing the results and will provide updates shortly.

  3. monitoring Jan 20, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2026, 04:59 PM UTC

    This incident has been resolved.