Spektrix incident

Support phone line degraded performance.

Resolved after 13 hours 34 minutes, affecting Phone Service - UK/Ireland and Phone Service - North America, on May 29, 2026.

resolved May 30, 2026, 08:56 AM UTC

Thank you for your patience and understanding whilst we investigated the connectivity of our Support phone lines. All systems are now fully operational.

Started
May 29, 2026, 07:21 PM UTC
Resolved
May 30, 2026, 08:56 AM UTC
Duration
13h 34m
Detected by Pingoru
May 29, 2026, 07:21 PM UTC

Affected components

Phone Service - UK/IrelandPhone Service - North America

Update timeline

  1. investigating May 29, 2026, 07:21 PM UTC

    We have identified and are investigating some connectivity issues with our Support phone lines. Email services are working as normal, so we encourage writing in to [email protected] to get in touch with our Support Team in the meantime. We will continue to update here as we know more.

  2. resolved May 30, 2026, 08:56 AM UTC

    Thank you for your patience and understanding whilst we investigated the connectivity of our Support phone lines. All systems are now fully operational.

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