Speechmatics incident

Degraded performance and errors for Batch transcription in US2

Ongoing since 08:34 PM UTC, affecting Batch SaaS - US2.

monitoring Nov 10, 2026, 09:38 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2026, 08:34 PM UTC
Resolved
Ongoing
Duration
● 1h 13m
Detected by Pingoru
Nov 10, 2026, 08:34 PM UTC

Affected components

Batch SaaS - US2

Update timeline

  1. investigating Nov 10, 2026, 08:34 PM UTC

    We are investigating elevated error rates and slow responses on the Batch transcription API in the US2 region. Some requests to submit or retrieve jobs may fail or time out, and jobs may take longer than usual to complete.

  2. monitoring Nov 10, 2026, 09:38 PM UTC

    A fix has been implemented and we are monitoring the results.

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