SparkPost incident

Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)

Minor Resolved View vendor source →

SparkPost experienced a minor incident on September 24, 2025 affecting SMTP Delivery - EUROPE, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 03:34 PM UTC
Resolved
Sep 24, 2025, 05:20 PM UTC
Duration
1h 46m
Detected by Pingoru
Sep 24, 2025, 03:34 PM UTC

Affected components

SMTP Delivery - EUROPE

Update timeline

  1. investigating Sep 24, 2025, 03:34 PM UTC

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)

  2. identified Sep 24, 2025, 03:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 24, 2025, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2025, 05:20 PM UTC

    This incident has been resolved.