SparkPost incident

Data processing delays for SparkPost customers - US and EU regions

Minor Resolved View vendor source →

SparkPost experienced a minor incident on December 5, 2025 affecting Metrics API - USA and SparkPost Application - USA and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 07:16 PM UTC
Resolved
Dec 05, 2025, 10:23 PM UTC
Duration
3h 6m
Detected by Pingoru
Dec 05, 2025, 07:16 PM UTC

Affected components

Metrics API - USASparkPost Application - USASparkPost Application - EUROPEMetrics API - EUROPE

Update timeline

  1. investigating Dec 05, 2025, 07:16 PM UTC

    Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

  2. identified Dec 05, 2025, 08:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 05, 2025, 09:43 PM UTC

    Metrics API is fully caught up. We are continuing work to restore full data availability in the UI.

  4. resolved Dec 05, 2025, 10:23 PM UTC

    The incident has been resolved.