SparkPost incident

Issue with updating payment information

Notice Resolved View vendor source →

SparkPost experienced a notice incident on May 12, 2026, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 12:48 PM UTC
Resolved
May 12, 2026, 01:38 PM UTC
Duration
49m
Detected by Pingoru
May 12, 2026, 12:48 PM UTC

Update timeline

  1. identified May 12, 2026, 12:48 PM UTC

    We’re currently investigating an issue that prevented some customers from updating their payment details. The root cause has been identified, and a fix is being implemented.

  2. monitoring May 12, 2026, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 01:38 PM UTC

    This incident has been resolved.