SparkPost incident

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Resolved after 54 minutes, affecting SMTP Delivery - USA, on September 17, 2026.

monitoring Sep 17, 2026, 09:47 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 17, 2026, 09:06 AM UTC
Resolved
Sep 17, 2026, 10:00 AM UTC
Duration
54m
Detected by Pingoru
Sep 17, 2026, 09:06 AM UTC

Affected components

SMTP Delivery - USA

Update timeline

  1. investigating Sep 17, 2026, 09:06 AM UTC

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

  2. monitoring Sep 17, 2026, 09:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 10:00 AM UTC

    This incident has been resolved.

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