SparkPost incident

Data Process is delayed for Sparkpost US - EU

Minor Resolved View vendor source →

SparkPost experienced a minor incident on December 8, 2025 affecting Metrics API - USA and Events API - USA and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 02:24 AM UTC
Resolved
Dec 08, 2025, 05:33 AM UTC
Duration
3h 8m
Detected by Pingoru
Dec 08, 2025, 02:24 AM UTC

Affected components

Metrics API - USAEvents API - USASparkPost Application - USASparkPost Application - EUROPEMetrics API - EUROPEEvents API - EUROPE

Update timeline

  1. investigating Dec 08, 2025, 02:24 AM UTC

    Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

  2. identified Dec 08, 2025, 03:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 08, 2025, 04:26 AM UTC

    We have been able to catch up all data from the 5th and are working on the 6th now.

  4. identified Dec 08, 2025, 04:51 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Dec 08, 2025, 05:33 AM UTC

    This incident has been resolved.