SparkPost incident

Data processing delays

Minor Resolved View vendor source →

SparkPost experienced a minor incident on December 10, 2025 affecting Metrics API - USA and Events API - USA and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 09:22 PM UTC
Resolved
Dec 11, 2025, 12:32 AM UTC
Duration
3h 10m
Detected by Pingoru
Dec 10, 2025, 09:22 PM UTC

Affected components

Metrics API - USAEvents API - USASparkPost Application - USAEvent Webhooks - USASparkPost Application - EUROPEMetrics API - EUROPEEvents API - EUROPEEvent Webhooks - EUROPE

Update timeline

  1. investigating Dec 10, 2025, 09:22 PM UTC

    We are currently looking into a data delay. This is causing our metrics to be delayed. It is not effecting mail sending.

  2. monitoring Dec 11, 2025, 12:23 AM UTC

    Our pipeline that was having issue has recovered. We are monitoring to ensure we stay in a good state. Very sorry for the inconvenience.

  3. resolved Dec 11, 2025, 12:32 AM UTC

    This incident has been resolved.