Sparkcentral incident

Difficulties uploading videos in Composer

Minor Resolved View vendor source →

Sparkcentral experienced a minor incident on October 3, 2025 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 07:21 PM UTC
Resolved
Oct 03, 2025, 07:57 PM UTC
Duration
36m
Detected by Pingoru
Oct 03, 2025, 07:21 PM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile Application

Update timeline

  1. investigating Oct 03, 2025, 07:21 PM UTC

    Hey there. We are experiencing issues with uploading videos in the Hootsuite Composer (both in Hootsuite mobile application and web dashboard). Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

  2. resolved Oct 03, 2025, 07:57 PM UTC

    Video upload services are back up and running and fully accessible via the Hootsuite Composer and mobile Composer. Thanks for your patience while our team worked to resolve this.