Sparkcentral incident

Delays in retrieving content for Inbox 2.0

Minor Resolved View vendor source →

Sparkcentral experienced a minor incident on October 22, 2025 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 07:59 PM UTC
Resolved
Oct 22, 2025, 08:56 PM UTC
Duration
56m
Detected by Pingoru
Oct 22, 2025, 07:59 PM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile Application

Update timeline

  1. investigating Oct 22, 2025, 07:59 PM UTC

    Hey there! We are experiencing issues with inbound content populating within Inbox 2.0. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

  2. resolved Oct 22, 2025, 08:56 PM UTC

    Inbox 2.0 is now back to full functionality. Thanks for your patience while we worked to resolve this.