Resolved after 2 hours 30 minutes, affecting Global Tax Determination Portal and Simple Connect API - AP and 1 more, on November 18, 2025.
Sovos experienced intermittent connectivity due to a recent outage with a key service provider. Sovos applied fixes to avoid the service provider until the issues are confirmed resolved.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Global Tax Determination PortalSimple Connect API - APSimple Connect API - AR
Update timeline
- investigating Nov 18, 2025, 12:00 PM UTC
Sovos experienced intermittent connectivity due to a recent outage with a key service provider. Sovos applied fixes to avoid the service provider until the issues are confirmed resolved.
- resolved Nov 18, 2025, 02:30 PM UTC
Resolved
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