Sovos North America incident

Connectivity Issues

Minor Vendor's status page →

Resolved after 2 hours 30 minutes, affecting Global Tax Determination Portal and Simple Connect API - AP and 1 more, on November 18, 2025.

investigating Nov 18, 2025, 12:00 PM UTC

Sovos experienced intermittent connectivity due to a recent outage with a key service provider. Sovos applied fixes to avoid the service provider until the issues are confirmed resolved.

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Started
Nov 18, 2025, 12:00 PM UTC
Resolved
Nov 18, 2025, 02:30 PM UTC
Duration
2h 30m
Detected by Pingoru
Nov 18, 2025, 12:00 PM UTC

Affected components

Global Tax Determination PortalSimple Connect API - APSimple Connect API - AR

Update timeline

  1. investigating Nov 18, 2025, 12:00 PM UTC

    Sovos experienced intermittent connectivity due to a recent outage with a key service provider. Sovos applied fixes to avoid the service provider until the issues are confirmed resolved.

  2. resolved Nov 18, 2025, 02:30 PM UTC

    Resolved

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