Sonos experienced a notice incident on October 20, 2025 affecting Alexa Voice Control and Amazon Music and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Alexa Voice ControlAmazon MusicSonos RadioTuneIn
Update timeline
- monitoring Oct 20, 2025, 09:48 AM UTC
We've identified a problem with Sonos Radio, TuneIn, & Amazon. You may not be able to sign in to your account on Sonos until it’s resolved. Check our status page for updates while we work to fix this.
- monitoring Oct 20, 2025, 10:56 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 10:57 AM UTC
This incident has been resolved.