Is Solitics down?
Last checked 4m agoNo incidents right now.
Solitics is operational right now. Last checked 4m ago; the most recent incident resolved 45d ago.
Real-time Solitics status, recent outages, and incident history — pulled directly from Solitics's official status page at https://status.solitics.com every 5 minutes. Pingoru tracks 4 Solitics services and has captured 5 incidents in the last 90 days (97.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Solitics reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- General Messages
Timeline · 2 updates
- investigating · Jul 30, 2026, 09:01 AM UTC
11:00 GMT+3 We are currently experiencing an issue affecting our AI Chatbot service. Our team is actively investigating the issue and working to restore the service as quickly as possible. We will provide another update as soon as we have more information or once the issue has been resolved.
- resolved · Jul 30, 2026, 09:30 AM UTC
Resolved – AI Chatbot Service 11:00 GMT+3 The issue affecting our AI Chatbot service has been resolved. Issue Summary: An upstream protocol change caused a compatibility issue with our chatbot tools, preventing responses from being generated. Resolution: We deployed a compatibility fix and successfully restored the service. The AI Chatbot is now operating normally. We appreciate your patience.
Latest: Resolved – AI Chatbot Service 11:00 GMT+3 The issue affecting our AI Chatbot service has been resolved. Issue Summary: An upstream protocol change caused a compatibility issue with…
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- General Messages
Timeline · 2 updates
- investigating · Jul 29, 2026, 02:01 PM UTC
We are currently experiencing an issue with our Reverse Integration service that began at 13:30 GMT+3. As a result, reverse integration webhooks are not being sent at this time. Our team is actively working to restore the service. Estimated Time to Resolution (ETA): Within 4 hours.
- resolved · Jul 29, 2026, 03:22 PM UTC
The issue has been resolved, and the service is now operating as expected. Thank you for your understanding
Latest: The issue has been resolved, and the service is now operating as expected. Thank you for your understanding
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- Dashboard
Timeline · 2 updates
- investigating · Jul 28, 2026, 11:14 AM UTC
We are currently experiencing a visual issue affecting the dashboard. Some UI elements, including colors and buttons, may not be displayed correctly. Our team is actively working to resolve the issue as quickly as possible. We will provide an update as soon as the issue has been resolved. Thank you for your patience and understanding.
- resolved · Jul 28, 2026, 12:12 PM UTC
Issue Resolved Root Cause: A third-party library update caused a display issue in the platform's UI. Resolution: The issue has been fixed. This was a visual issue only and did not affect platform functionality or data. Thank you for your understanding
Latest: Issue Resolved Root Cause: A third-party library update caused a display issue in the platform's UI. Resolution: The issue has been fixed. This was a visual issue only and did not …
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- REST APIDashboardGeneral Messages
Timeline · 1 update
- resolved · Jul 24, 2026, 11:00 PM UTC
Between approximately 12:57 and 13:52 (GMT+3) our platform experienced delays in processing incoming events and an elevated rate of API call failures. During this window, events that were successfully sent to Solitics were received and retained, but processed with a delay of up to ~50 minutes at peak — as a result, triggered promotions, journeys, and real-time messages may have been sent later than expected. No data was lost , all received events were queued and have since been fully processed. Processing has returned to normal and we are monitoring closely. We apologize for the inconvenience.
Latest: Between approximately 12:57 and 13:52 (GMT+3) our platform experienced delays in processing incoming events and an elevated rate of API call failures. During this window, events th…
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- DashboardGeneral Messages
Timeline · 2 updates
- investigating · Jun 16, 2026, 12:37 PM UTC
We are currently experiencing an issue with the processing of events received via ETL. As a result, some events are being processed with a delay, and the Events page in the dashboard may not reflect the latest data. Our Development team is actively investigating and working to resolve the issue as quickly as possible. We will provide an update as soon as the fix has been deployed and processing returns to normal. Thank you for your patience and understanding.
- resolved · Jun 16, 2026, 01:02 PM UTC
Issue Resolved The issue has been fully resolved, and events are now being processed normally. All delayed events have been handled, and the Events page in the dashboard is updating as expected. Thank you for your patience and understanding.
Latest: Issue Resolved The issue has been fully resolved, and events are now being processed normally. All delayed events have been handled, and the Events page in the dashboard is updatin…
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- AI Chatbot Downtime ResolvedStarted Jul 30, 2026, 09:01 AM UTC · Resolved Jul 30, 2026, 09:30 AM UTC · 29m
- Reverse Integration Service... ResolvedStarted Jul 29, 2026, 02:01 PM UTC · Resolved Jul 29, 2026, 03:22 PM UTC · 1h 21m
- Dashboard Display Issue ResolvedStarted Jul 28, 2026, 11:14 AM UTC · Resolved Jul 28, 2026, 12:12 PM UTC · 58m
- Delayed event processing an... ResolvedStarted Jul 24, 2026, 11:00 PM UTC · Resolved Jul 24, 2026, 11:00 PM UTC · —
- Event Processing Delay ResolvedStarted Jun 16, 2026, 12:37 PM UTC · Resolved Jun 16, 2026, 01:02 PM UTC · 25m