Solitics experienced a minor incident on January 6, 2026 affecting Current status by service (General Messages), lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 06, 2026, 08:35 AM UTC
Dear Customers, We are currently improving our Event History database. During this process, you may temporarily see missing events in the Member Activity tab on the dashboard. There is no impact on data integrity or your business operations. All events are being stored and will be displayed once the update is completed. We will post an update as soon as the process is finished. Thank you for your understanding.
- resolved Jan 07, 2026, 11:55 AM UTC
We are in the final stages of migrating the event history to the new database. A small number of events from the past few days are still being transferred. No impact on system functionality. Thank you for the understanding