Soda incident

Delayed syncing of data from Soda Cloud

Soda is currently experiencing a minor incident affecting Reporting API and Reporting API - EU, which began 140d ago. The vendor's full update timeline is below.

Started
Dec 28, 2025, 01:00 AM UTC
Resolved
Ongoing
Duration
● 140d 4h
Detected by Pingoru
Dec 28, 2025, 01:00 AM UTC

Affected components

Reporting APIReporting API - EU

Update timeline

  1. investigating Dec 30, 2025, 10:17 AM UTC

    We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 28 December 2 AM UTC was unavailable. We identified and resolved the issue. The delayed data is now available and the reporting API is back to normal operation. We apologize for any inconvenience. If you have questions, please contact our support team.