Soda incident

Delayed syncing of data from Soda Cloud

Resolved after 2 days 9 hours, affecting Reporting API and Reporting API - EU, on December 28, 2025.

investigating Dec 30, 2025, 10:17 AM UTC

We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 28 December 2 AM UTC was unavailable. We identified and resolved the issue. The delayed data is now available and the reporting API is back to normal operation. We apologize for any inconvenience. If you have questions, please contact our support team.

Started
Dec 28, 2025, 01:00 AM UTC
Resolved
Dec 30, 2025, 10:17 AM UTC
Duration
2d 9h
Detected by Pingoru
Dec 28, 2025, 01:00 AM UTC

Affected components

Reporting APIReporting API - EU

Update timeline

  1. investigating Dec 30, 2025, 10:17 AM UTC

    We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 28 December 2 AM UTC was unavailable. We identified and resolved the issue. The delayed data is now available and the reporting API is back to normal operation. We apologize for any inconvenience. If you have questions, please contact our support team.

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