Soda experienced a major incident on September 16, 2026 affecting Cloud and Cloud - US and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
CloudCloud - USSoda Hosted Agent - US
Update timeline
- investigating Sep 16, 2026, 04:47 AM UTC
Because of a database storage malfunction, we had an incident causing unexpected downtime. Issue was resolved through operational actions on our database storage system.
- investigating Sep 16, 2026, 08:18 AM UTC
We identified scheduled scans were still not getting picked up for execution as a result of the earlier outage. We have taken corrective actions to restore scheduled operation. Scheduled scans are being executed again. We are continuing to monitor as the scan backlog is processed.
- investigating Sep 16, 2026, 09:08 AM UTC
The backlog has been processed and operation has returned to normal.