Soda Outage History

Soda is up right now

Soda had 7 outages in the last 2 years totaling 5946h 23m of downtime — averaging 0.3 incidents per month.

There were 7 Soda outages since December 15, 2025 totaling 5946h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.soda.io

Major September 16, 2026

Incident on Cloud US

Detected by Pingoru
Sep 16, 2026, 02:50 AM UTC
Resolved
Sep 16, 2026, 04:30 AM UTC
Duration
1h 40m
Affected: CloudCloud - USSoda Hosted Agent - US
Timeline · 3 updates
  1. investigating Sep 16, 2026, 04:47 AM UTC

    Because of a database storage malfunction, we had an incident causing unexpected downtime. Issue was resolved through operational actions on our database storage system.

  2. investigating Sep 16, 2026, 08:18 AM UTC

    We identified scheduled scans were still not getting picked up for execution as a result of the earlier outage. We have taken corrective actions to restore scheduled operation. Scheduled scans are being executed again. We are continuing to monitor as the scan backlog is processed.

  3. investigating Sep 16, 2026, 09:08 AM UTC

    The backlog has been processed and operation has returned to normal.

Read the full incident report →

Minor August 12, 2026

Degraded performance showing scans as stuck in UI.

Detected by Pingoru
Aug 12, 2026, 02:10 PM UTC
Resolved
Aug 12, 2026, 05:21 PM UTC
Duration
3h 11m
Affected: CloudSoda Hosted Agent - US
Timeline · 1 update
  1. resolved Aug 12, 2026, 05:21 PM UTC

    High load on Soda Hosted Agent US caused problems with finalizing scans. Scans were executed successfully but shown stuck in the UI.

Read the full incident report →

Major July 14, 2026

Soda hosted agent malfunction

Detected by Pingoru
Jul 14, 2026, 08:00 AM UTC
Resolved
Jul 15, 2026, 07:35 PM UTC
Duration
1d 11h
Affected: CloudSoda Hosted Agent - EUSoda Hosted Agent - US
Timeline · 2 updates
  1. investigating Jul 15, 2026, 04:51 PM UTC

    A new version of soda-hosted agent was deployed containing a container with broken dependencies. As a result following operations are failing on soda-hosted agents: All scans on v3 datasets Discovery scans Profiling scans Metric monitoring scans Contract verification scans are not impacted. We’ve identified the root cause and are working to deploy a new version of soda-hosted agents to resolve this.

  2. resolved Jul 15, 2026, 07:35 PM UTC

    Soda hosted agents on both cloud (EU) and cloud (US) environments have been updated. Normal operation has been restored.

Read the full incident report →

Major March 14, 2026

Delayed processing of scheduled job on Soda Hosted Agent

Detected by Pingoru
Mar 14, 2026, 01:56 PM UTC
Resolved
Mar 16, 2026, 08:30 AM UTC
Duration
1d 18h
Affected: CloudSoda Hosted Agent - EU
Timeline · 3 updates
  1. investigating Mar 16, 2026, 08:06 AM UTC

    Soda-Hosted Agent on Cloud EU has experienced infrastructure problem, causing delayed processing of scheduled jobs. We are looking into restoring the service as soon as possible

  2. monitoring Mar 16, 2026, 08:19 AM UTC

    Infrastructure problems have been resolved, we are monitoring the system at this time to make sure it reaches stable state again

  3. resolved Mar 16, 2026, 08:30 AM UTC

    At this time we are declaring incident resolved and are monitoring progress of the backlog of jobs as they progress through our infrastructure

Read the full incident report →

Minor February 19, 2026

Delayed syncing of data from Soda Cloud

Detected by Pingoru
Feb 19, 2026, 04:00 PM UTC
Resolved
Feb 23, 2026, 08:33 AM UTC
Duration
3d 16h
Affected: Reporting APIReporting API - EU
Timeline · 2 updates
  1. investigating Feb 20, 2026, 12:04 PM UTC

    We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 19th of February, 5 PM UTC is unavailable. We are working on restoring the synchronization issues. We apologize for any inconvenience. If you have questions, please contact our support team.

  2. resolved Feb 23, 2026, 08:33 AM UTC

    We have successfully resolved the synchronization issues.

Read the full incident report →

Minor December 15, 2025

Resolved: Delayed background processing on Soda Cloud EU

Detected by Pingoru
Dec 15, 2025, 09:30 PM UTC
Resolved
Aug 12, 2026, 05:33 PM UTC
Duration
239d 20h
Affected: CloudCloud - EU
Timeline · 1 update
  1. investigating Dec 16, 2025, 08:22 AM UTC

    Background processing on Soda Cloud EU was impaired between approximately 21:30 UTC on December 15 and 07:20 UTC on December 16. Impact: Scan result processing was delayed during this window. The Soda Cloud application remained accessible throughout. Resolution: Our team identified and resolved the issue. All systems are now operating normally and the message backlog has been cleared. Next steps: We are conducting a root cause analysis to prevent similar issues in the future. We apologize for any inconvenience. If you have questions, please contact our support team.

Read the full incident report →