Soda incident

Delayed syncing of data from Soda Cloud

Resolved after 4 hours 21 minutes, affecting Reporting API and Reporting API - US, on February 9, 2026.

investigating Feb 09, 2026, 11:21 PM UTC

We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 9 February, 3 PM UTC was not available until 9 February, 11 PM UTC. The data replication pipeline failed due to unavailability of the Github platform. Once Github operation restored, the data replication ran normally. The delayed data is now available and the reporting API is back to normal operation. We apologize for any inconvenience. If you have questions, please contact our support team.

Started
Feb 09, 2026, 07:00 PM UTC
Resolved
Feb 09, 2026, 11:21 PM UTC
Duration
4h 21m
Detected by Pingoru
Feb 09, 2026, 07:00 PM UTC

Affected components

Reporting APIReporting API - US

Update timeline

  1. investigating Feb 09, 2026, 11:21 PM UTC

    We were experiencing issues with data replication from Soda Cloud to the reporting API. The reporting API stayed operational, but data generated after 9 February, 3 PM UTC was not available until 9 February, 11 PM UTC. The data replication pipeline failed due to unavailability of the Github platform. Once Github operation restored, the data replication ran normally. The delayed data is now available and the reporting API is back to normal operation. We apologize for any inconvenience. If you have questions, please contact our support team.

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