SocketLabs incident
Reporting Data Delays
Resolved after 2 hours 33 minutes, on December 16, 2025.
Reporting data is restored, and this incident is now resolved. We will continue to monitor closely.
Update timeline
- identified Dec 16, 2025, 12:26 PM UTC
Due to an issue with [Snowflake](https://status.snowflake.com/incidents/xdxj4klf7sc5), reporting data is not updating as expected and is currently not up to date in the portal and not available via the API. Mail flow is not impacted. No data is lost and reports will update once the upstream issue is resolved. Current status is available from Snowflake here: [https://status.snowflake.com/incidents/xdxj4klf7sc5](https://status.snowflake.com/incidents/xdxj4klf7sc5)
- resolved Dec 16, 2025, 03:21 PM UTC
Reporting data is restored, and this incident is now resolved. We will continue to monitor closely.
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