SocketLabs incident

Delayed Delivery to Microsoft 365 Domains

Minor

Resolved after 15 hours 52 minutes, on January 22, 2026.

resolved Jan 23, 2026, 02:25 PM UTC

This has been reported as resolved by Microsoft. https://status.cloud.microsoft/m365/

Started
Jan 22, 2026, 08:37 PM UTC
Resolved
Jan 23, 2026, 12:30 PM UTC
Duration
15h 52m
Detected by Pingoru
Jan 22, 2026, 08:37 PM UTC

Update timeline

  1. monitoring Jan 22, 2026, 08:37 PM UTC

    Microsoft Business Email services (a.k.a. Office365 / Microsoft365) are currently experiencing significantly degraded performance. Messages delivery attempts to domains that use Microsoft are returning transient errors and are being held in queue. Messages are not failing and will be delivered automatically once Microsoft restores service availability. This issue is not related to SocketLabs systems or infrastructure. Our systems remain fully operational, and we continue to monitor the situation closely. You can follow Microsoft's status updates on the incident here: https://status.cloud.microsoft/m365/

  2. resolved Jan 23, 2026, 02:25 PM UTC

    This has been reported as resolved by Microsoft. https://status.cloud.microsoft/m365/

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