Message Receipt Delays After Delivery to Gmail Recipients

Update timeline

1. monitoring Jan 24, 2026, 01:00 PM UTC

   SocketLabs is aware of an issue affecting the timely delivery of some messages sent to Google Gmail recipients. In these cases, messages are successfully accepted by Gmail, but delivery to the recipient’s inbox may be delayed. At this time, Google has not published a public service advisory. However, industry reports indicate the issue is impacting email delivery broadly across the entire email ecosystem. This issue is external to SocketLabs and is not related to our systems or infrastructure. All SocketLabs services are operating normally. We are actively monitoring the situation and will provide updates as appropriate or as more information becomes available.

2. resolved Jan 25, 2026, 02:05 AM UTC

   Google has acknowledged and resolved the issue resulting in delayed message delivery. According to Google, normal message receipt and inbox delivery have been restored. You can view Google’s official status report on the incident here: https://www.google.com/appsstatus/dashboard/incidents/NNnDkY9CJ36annsfytjQ SocketLabs systems and infrastructure were not impacted during this event. All services continue to operate normally. This incident is now considered resolved. We will continue to monitor delivery performance and will provide updates if any additional issues are observed.