SocketLabs incident
Message Delays
Minor
Resolved after 4 hours 46 minutes, on January 31, 2026.
Mitigations were successful, and we are continuing to monitor.
Update timeline
- investigating Jan 31, 2026, 02:03 PM UTC
We are currently investigating delays in SMTP / message processing for a subset of customers.
- identified Jan 31, 2026, 04:02 PM UTC
The underlying issue has been identified and mitigation is in progress.
- monitoring Jan 31, 2026, 05:28 PM UTC
Mitigations were successful, and we are continuing to monitor.
- resolved Jan 31, 2026, 06:50 PM UTC
This has been resolved.
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