Socialbakers incident

Degraded Performance on Emplifi [Publisher]

Resolved after 22 hours 57 minutes, affecting Publisher, on February 26, 2026.

resolved Feb 27, 2026, 06:16 AM UTC

We’re pleased to confirm that the issues affecting Instagram Reels and Stories have been resolved. Video publishing and scheduling are now fully operational. Thank you for your patience while we worked with Meta to get things back on track.

Started
Feb 26, 2026, 07:18 AM UTC
Resolved
Feb 27, 2026, 06:16 AM UTC
Duration
22h 57m
Detected by Pingoru
Feb 26, 2026, 07:18 AM UTC

Affected components

Publisher

Update timeline

  1. investigating Feb 26, 2026, 07:18 AM UTC

    Meta is currently experiencing an API bug where Reels are being falsely flagged as Carousels, causing failed posts. Status: Reported to Meta. We are awaiting a fix from their side.

  2. identified Feb 26, 2026, 02:56 PM UTC

    META has identified the issue and is actively working to resolve it. We appreciate your patience and understanding as they work to restore normal service. We will keep you updated as soon as we receive further updates from META.

  3. resolved Feb 27, 2026, 06:16 AM UTC

    We’re pleased to confirm that the issues affecting Instagram Reels and Stories have been resolved. Video publishing and scheduling are now fully operational. Thank you for your patience while we worked with Meta to get things back on track.

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