Socialbakers incident

Degraded Performance on Emplifi Listening API

Minor Resolved View vendor source →

Socialbakers experienced a minor incident on April 29, 2026 affecting Listening, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 01:48 PM UTC
Resolved
Apr 29, 2026, 01:48 PM UTC
Duration
—
Detected by Pingoru
Apr 29, 2026, 01:48 PM UTC

Affected components

Listening

Update timeline

  1. identified Apr 22, 2026, 01:53 PM UTC

    Status: Identified Twitter is currently experiencing an API bug where the 2/tweets/search/recent endpoint returns incomplete data, causing missing content in listening results for some customers since late March. This has been reported to Twitter. They have confirmed they can replicate the issue. We are awaiting a fix from their side. There is a workaround in place for affected customers. Affected components Listening (Degraded performance)

  2. resolved Apr 29, 2026, 01:48 PM UTC

    Status: Resolved X developers have confirmed that this behaviour is a limitation of their API. We have implemented mitigations where possible and will continue to monitor the situation. This incident is now considered resolved. If you have any further questions, please email [email protected]. Affected components Listening (Operational)