Socialbakers incident
Degraded Performance on Emplifi Listening API
Affected components
Update timeline
- identified Apr 22, 2026, 01:53 PM UTC
Status: Identified Twitter is currently experiencing an API bug where the 2/tweets/search/recent endpoint returns incomplete data, causing missing content in listening results for some customers since late March. This has been reported to Twitter. They have confirmed they can replicate the issue. We are awaiting a fix from their side. There is a workaround in place for affected customers. Affected components Listening (Degraded performance)
- resolved Apr 29, 2026, 01:48 PM UTC
Status: Resolved X developers have confirmed that this behaviour is a limitation of their API. We have implemented mitigations where possible and will continue to monitor the situation. This incident is now considered resolved. If you have any further questions, please email [email protected]. Affected components Listening (Operational)
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